New Feature: Cryptocurrency
Southland Credit Union has partnered with bitcoin firm NYDIG to bring easy and secure bitcoin purchase and sale services to the Digital Banking mobile app. Check out our summary page below to learn how to access this new feature.
Digital Banking Member Guide
Videos and tutorials to help you navigate
New user registration
If you are a primary or joint Member, you may register for Digital Banking access.
Click Register on the login page. Review the registration disclosure and check the “I Agree” box below. Click Continue. Enter your 9-digit account number, your social security number, date of birth, and your mother’s maiden name. Create a username and choose a method of verification, either by email or text message. The system will send a temporary password to your email or mobile phone. Enter your temporary password to complete your verification. You will then be prompted to create a new password. Your password must be at least eight characters in length, contain at least one lowercase letter, at least one uppercase letter, at least one special character, and at least one number.
Forgot Username
If you forgot your username, click Forgot Username on the login page. Enter your 9-digit account number, your Social Security Number or Tax ID, your birth date, and your mother’s maiden name. Click continue. You will be prompted to select an email or phone number on file to verify your identity with a one-time passcode. Once verified, your username will be presented to you on the screen.
Forgot Password
Click Forgot Password on the login page. Review and check the “I Accept” checkbox. Enter your Username, Social Security Number, and Zip Code to reset your password. You will be prompted to select an email or phone number on file to verify your identity with a one-time passcode. Click Login and you will be redirected to the login page where you can enter your username and the temporary passcode you received by text message or email. Click login again. You will then be prompted to create a new password. Your password must be at least eight characters in length, contain at least one lowercase letter, at least one uppercase letter, at least one special character, and at least one number.